| You may have heard recently that eBay | | | | numerous applications such as voice, data, video |
| purchased Skype for $4.1 billion. | | | | etc. into a single infrastructure. |
| You may also have seen that Google, MSN and | | | | Choosing which or even a combination of those |
| lots of other companies are entering into the | | | | technologies requires a strategic view and some |
| voice market. | | | | planning for the future. |
| You might also be wondering why this is | | | | You should be considering the following 12 criteria: |
| happening and with all these changes and choices | | | | - Performance |
| which one is right for you. | | | | - Scalability |
| With all of these changes going on in the market | | | | - Management |
| place it becomes very difficult and risky to chose | | | | - Resiliance & Tolerance |
| the right technology and supplier. | | | | - Flexibility |
| So, how can you side step these pitfalls and put | | | | - Security |
| your self ahead of the game? | | | | - Quality of Service |
| Well there are some interesting parallels. Either | | | | - Data location/protection |
| history is repeating itself in some way or there is | | | | - Matching of business objectives |
| a revolutionary shift going on. | | | | - Communications and services |
| Firstly from the voice side of things the traditional | | | | - Cost of ownership and price comparisons |
| PBX or telephone system is already dead. | | | | - Financial stability |
| There are now 3 ways of acessing a state of the | | | | - Human and business traits |
| art (leading edge not bleeding edge) voice solution | | | | So, why did eBay buy Skype? Well its simple....we |
| commonly referred to as voice over data, and | | | | just love to talk!. Many transactions in auctions are |
| includes - iVoIP or internet VoIP, cVoIP or hosted | | | | not concluded until two people have spoken over |
| VoIP and pVoIP or private VoIP. | | | | the phone. So why not make it easy for them to |
| VoIP is just the beginning or the first step in the | | | | transition from email or web communication to a |
| process of IP Telephony or a fully converged | | | | voice call....well thats exactly what they are doing |
| communication platform, which integrates | | | | (as a first step anyhow). |