| Broadband speed has become a critical factor in | | | | is to contact your broadband provider. |
| having a reliable and enjoyable internet connection. | | | | Broadband providers will run checks on your |
| With the birth of Internet TV, you need a good | | | | connection, and make sure that the connection |
| download speed to have interruptible playback. | | | | from your computer to the router, and then |
| We have all at one time or another enjoyed | | | | router to the telephone exchange is active. |
| watching a movie online only for it to constantly | | | | Before they run any tests, though it is vital you |
| be 'buffering' or unable to connect. | | | | carry out the pre check's they ask you to do. |
| So what happens when you speed becomes slow | | | | There is no point running broadband provider |
| on a constant basis. What checks need to be | | | | checks, if you haven't already ruled out your |
| done?, where does the fault lie?. The problem | | | | computer, or physical connection. You can also try |
| with a broadband connection is that there are so | | | | a broadband speed checker. Some Broadband |
| many variables where the fault could lie. So where | | | | providers allow you access to these via your login |
| do you start? | | | | details, however there are some good external |
| Perhaps the first thing to do, is check the physical | | | | speed checkers, you can find via a search engine. |
| connection. Check your router or modem | | | | If all of these checks come back okay, they only |
| (resetting this sometimes can refresh the line) and | | | | final thing to rule out before getting a engineer to |
| check the phone socket. When checking the | | | | check your phone line and computer. Spyware or |
| phone socket, make sure (if needed) that you | | | | viruses can cause problems with the performance |
| have an ADSL phone socket, plugged in and | | | | and speed of both your computer and broadband |
| replace this and retest the line. Check your phone | | | | speed. Running a virus checker, can usually |
| line, is there noise or static on the line. If | | | | improve both. |
| everything seems fine there, then the next step | | | | |