| As defined by Wikipedia, VoIP is the general term | | | | Because a VoIP call is basically a packet of data |
| used for a family of transmission technologies for | | | | being transferred via the internet, your call is |
| the delivery of voice communications over | | | | subject to potential problems such as latency, |
| internet protocol networks. Internet telephony | | | | jitters and errors. Therefore your connection to |
| encompasses communications services such as: | | | | the internet and the devices used to connect to |
| voice, facsimile and voice messaging applications | | | | internet can play a part in reducing or improving |
| that are transmitted via the internet. | | | | your Quality of Service (QoS). In other words, |
| One of the most important considerations when | | | | things like having the right amount of bandwidth |
| researching VoIP as your telecommunication's | | | | and implementing Power over Ethernet will provide |
| solution is "bandwidth." The functionality of VoIP | | | | you with better Quality of Service. |
| phones is dependent on your internet connection | | | | There are many benefits to having a VoIP |
| and bandwidth is the capability to transfer data in | | | | telecommunications solution. Such as:o Making |
| a given span of time. There are two types of | | | | telephone calls is easy and inexpensiveo It's a |
| bandwidth. One is the upload bandwidth, which is | | | | network that follows you anywhere you go - so |
| the quantity of data sent to the internet, and the | | | | you will never miss a phone call.o Inexpensive call |
| other is download bandwidth, which is the quantity | | | | rateso Value added services, like: conferencing, |
| of data received from the internet. The | | | | caller id, inbound/outbound faxing, voicemail, and |
| recommended broadband bandwidth you need | | | | find me-follow me, to name a fewo You can |
| varies by the size of your business, specifically | | | | manage your VoIP network from anywhere in |
| the number of phone lines your organization has. | | | | the world if there is a broadband internet |
| Ultimately, bandwidth will determine your sound | | | | connection available |
| quality, so it is very important to consult with | | | | Your customers will benefit too. A VoIP system |
| your phone systems company to make sure you | | | | has features that are found in the most |
| have the right infrastructure in place. | | | | expensive products on the market, such as |
| Another consideration when looking into a VoIP | | | | on-hold music that supports both MP3 and |
| solution is Power over Ethernet (PoE). Typically, | | | | streaming media. And, customers will have shorter |
| when locating access points, technicians often use | | | | wait times because the call queues allow your |
| available AC (alternating current) electrical outlets | | | | sales team to monitor the queue while they take |
| to base decisions on where to install access points. | | | | incoming calls, so they can shorten the calls if |
| Some organizations only locate access points near | | | | needed. |
| AC outlets and within reach of an electrical cord. | | | | Of course, when making the decision to go with a |
| Or, they'll look for a convenient location to install | | | | VoIP solution you should also consider the |
| new outlets at points where it's suitable to run | | | | following precautions: 1) broadband phones work |
| conduit and mount outlet boxes. PoE solves these | | | | by the transmission of digital signals using |
| problems. It is a solution that requires technicians | | | | broadband internet connections, so it is always |
| to run only one Ethernet cable to the access point | | | | suggested to go for a high quality broadband |
| for supplying both power and data. The PoE | | | | connection to achieve the best quality with your |
| power sourcing equipment detects the presence | | | | phone calls, and 2) you should always be ready |
| of powered devices and supplies applicable current | | | | with a back-up power supply in case of a power |
| into the data cable. Power over Ethernet, allows | | | | outage or internet connection failure as this break |
| businesses to save money, have flexibility and | | | | down will stop the functioning of broadband |
| most important this solution is more reliable. | | | | phones. |