| The technology behind Remote Access Software | | | | Remote Control Software was originally used at |
| allows applications to be displayed locally while | | | | IT help and customer service desks so that |
| being run remotely on a server. That is, this type | | | | professionals could control customers' computers |
| of software acts as a type of "remote control" | | | | and help them with any technical difficulties. |
| of computers, connecting computers to another | | | | Today, remote desktop software is not only |
| device via the internet or another network, and | | | | used by tech professionals, but is also used by |
| allowing desktops to be taken over and controlled | | | | the average computer user for file sharing, by |
| by outside administration. | | | | businesspeople for working on documents outside |
| As broadband internet connections became | | | | of the office, and by educational institutions to |
| increasingly available across the world, the need | | | | allow communication between students across the |
| and desire for remote access technology arose. | | | | world. |
| With this software, people became able to control | | | | As broadband internet access becomes even |
| any computer at any location in the world, as long | | | | more readily available across the world, and as |
| as they were connected with this technology. | | | | individuals become more dependent upon |
| Windows invented remote desktop protocol in | | | | computer communications, PC Remote Access |
| 1999-2000 and, starting with Windows XP, every | | | | software will likely play an even larger role in the |
| Windows version has included remote desktop | | | | world, and open up endless opportunities for |
| protocol. The need for remote desktop software | | | | communication, education, efficiency, and |
| arose with the transition from in-person services | | | | productivity. |
| to long-distance, often outsourced services. | | | | |