| Webinar applications are gaining greater foothold | | | | connection. |
| as a marketing or training tool among home-based | | | | When working with a few people or a limited |
| businesses. Its low relative cost and the ability to | | | | budget, free solutions can provide the answer. |
| connect people who are in geographic diverse | | | | One of the more useful free webinar applications |
| locations make it a more attractive option than | | | | out there is Mikogo. I have been using Mikogo |
| traveling to a common location. Webinars can also | | | | recently to troubleshoot a user's installation issue |
| be used for troubleshooting sessions between an | | | | and to perform a one-on-one training session. |
| expert and a user. | | | | Mikogo is free to use and offers a simple |
| One of the most useful features of a webinar | | | | interface to navigate. Simply sign up, install the |
| application is the ability to view another user's | | | | application and start scheduling virtual meetings. |
| computer screen for troubleshooting or training. | | | | There is a limit of ten people who may join a |
| Often the communication can get confusing when | | | | Mikogo session so this is fine for small meetings |
| using only the telephone especially if the customer | | | | and limited budgets. If the needs are to connect a |
| is a novice computer user. Sometimes the | | | | larger group of people, then the fee-based |
| communication can be imprecise and lead to | | | | applications is the way to go. There are a few big |
| misunderstanding. The confusion can be remedied | | | | players to choose from such as WebEx, Adobe |
| by the use of a webinar as long as a fast internet | | | | Connect or Go To Meeting. I have seen as many |
| is used such as DSL or a cable internet | | | | as 500 people join a WebEx session. |