| The Information Science is the discipline that | | | | hundreds of end users in the organization that |
| investigates the properties and behavior of | | | | used the same data for various applications. The |
| information, the forces that govern the flow and | | | | data, instead of being localized and controlled by |
| the means to process the information for | | | | the central data processing, have been used by |
| maximum accessibility and utility. It has a | | | | hundreds of employees from their computers, |
| component of pure science research that is not | | | | each more powerful than the large computers as |
| related to its application and a component of | | | | half of the 1980s. This system makes the |
| applied science, which develops products and | | | | management and institutional changes This new |
| services | | | | hardware makes the software more powerful, |
| Administration | | | | easy to use for beginners. In a few hours, |
| The Information Management (IM) of helps in | | | | employees can learn respect not able to use a |
| increasing the competitiveness of business and | | | | word processor and prepare schemes and |
| organizational processes of modernization from | | | | applications of telecommunications in a |
| the point of view of planning and strategic use of | | | | microcomputer. Additionally, you can now, for end |
| information and associated technologies, and | | | | users to design their own simple applications and |
| quality specifications, content and information | | | | systems without the help of programmers. |
| security in the company. | | | | In the early 1990s, the IT enabled the |
| The importance of the Information Technology is | | | | transformation of business, acquiring a strategic |
| the application of the storage and retrieval of | | | | nature. The evolution of the role of technology is |
| information and its dissemination in the data banks | | | | tied to scientific and technological advances in the |
| and networks of computers suitable for different | | | | field of information technology, the pressures of |
| systems. Information Society Human | | | | an increasingly competitive environment and |
| conglomerate that, by virtue of technological | | | | changes in the design of strategies for managing |
| change, has had its shares of survival and | | | | the business. There is a growing interdependence |
| development based on the creation, storage, | | | | between business strategies, roles and |
| distribution and intense use of information | | | | procedures, on the one hand, and software, |
| resources. Every system that using or not the | | | | hardware, data and telecommunications, on the |
| resources of Information Technology, manipulates | | | | other. A change in any of these components |
| and generates information can generally be | | | | often requires changes in other components. The |
| considered Information System. | | | | technological advance of microcomputers, the |
| Information Technology | | | | development of communications that carry data, |
| The term "Information Technology" is all activity | | | | voice, sounds and images, the application of |
| involving information processing and | | | | computers and telecommunications to improve |
| communication through integrated electronic | | | | products, services and organizations to identify |
| equipment. This term is broader and refers to "all | | | | more clearly the profile of the information society. |
| kinds of technology that operates with | | | | Today, the Information Technology helps to |
| information, is a system of information, the | | | | create and disseminate knowledge and information |
| automation of an industrial process, the | | | | throughout the organization through new work |
| communication between two computers | | | | systems of knowledge, applications, providing |
| organizations, or the personal use of | | | | access to data throughout the company and |
| computational resources.Information Technology | | | | communications networks. IT is now seen as key |
| broadly refers to the resources used by a firm in | | | | tool to trigger the business and its use becomes a |
| the processing and management of their data. | | | | major factor responsible for the success of |
| These resources include hardware, software, | | | | organizations, whether at the level of survival, is |
| communications (voice, data and video) and | | | | to obtain greater competitiveness. The author |
| associated personnel. The information technology | | | | puts that in light of this, the dependency of |
| is the capabilities offered by computer applications | | | | organizations on IT is growing. In light of their |
| - software - and telecommunications. technologies | | | | growing importance, but also its significant role in |
| and applications that combine the processing and | | | | raising the competitiveness of the organization, |
| data storage with the capacity of transmission | | | | the planning of its use should be part of |
| distance telecommunications. It presents as the | | | | organizational strategies. |
| basic components of data processing and / or | | | | The strategy of using the IT organization must |
| information and communication through integrated | | | | be consistent with its strategy of business. This |
| electronic equipment for that. | | | | alignment is to ensure that the allocation of |
| Information Technology and its Impact | | | | resources for IT projects and provide guidelines |
| Technology is defined as the set of knowledge, | | | | for its planning and priorities. However, what we |
| especially scientific and special, which apply to a | | | | have seen in the course of history is a growing |
| particular branch of activity, can also be regarded | | | | complexity in the task of seeking such affinity. |
| as a science that deals with the technique. | | | | Main factors contributing to the misalignment |
| Technology is a packet of information organized in | | | | between business and IT strategies: |
| different types (scientific, empirical ...), from | | | | - Pressure from suppliers of technology solutions |
| various sources (scientific discoveries, patents, | | | | for business; |
| books, manuals, drawings...), obtained by different | | | | - IT management model still stuck to traditional |
| methods (research, development, copying, | | | | models of information centralized; |
| intelligence ...) and used in the production of goods | | | | - Profile of the professional management of IT; |
| and services. The author adds that "the | | | | - IT professionals with a vision too technical; |
| knowledge and skills employed in the production | | | | - Vision of IT and business end rather than |
| of technological packages are the technological | | | | means; |
| capabilities. The growing development and | | | | - Not consider the IT in the strategic context; |
| integration of the elements of the IT (hardware, | | | | - Divergence in the training of Chief Information |
| software, communication networks, workstation | | | | Officer (CIO) and Chief Executive Officer (CEO) ; |
| [CAD, CAM, CIM, etc..], Robotics and intelligent | | | | - Distribution of computing for the end user; |
| chips) have revolutionized the way to live, to | | | | - Promises unfulfilled; |
| communicate, to think and do business. As | | | | - Disputes for space and power; |
| information technology is being incorporated into | | | | - Internal organization; |
| the production system, it will radically alter the | | | | - Lack of distribution of responsibilities regarding |
| structure and the way in which work is | | | | the success / failure of development of IT |
| performed, particularly with regard to the work of | | | | solutions; |
| production and coordination Types of Information | | | | - Low participation of the CEO with the area of |
| Technology. | | | | IT; |
| To obtain reference on the possibility of strategic | | | | - Lack of harmony between the management of |
| use of IT, it is necessary to know the set that | | | | the corporation's IT and IT management of its |
| up. It may be considered as the following | | | | business lines; |
| categories:a) Technology, hardware;b) Information | | | | - Problems of communication as to language; |
| systems;c) Automation of offices;d) Engineering | | | | - Reduction of the group of IT; |
| and design for computer and) industrial | | | | - Low commitment of senior leadership in the |
| automation;f) Specific features of automation;g) | | | | success / failure of IT solutions, planned; |
| Multimedia resources. | | | | - CEO's position on the potential of IT; |
| The systematization of the most relevant set of | | | | - Lack of prioritization of projects by the IT |
| Information Technology serves as a summary | | | | professionals; |
| guide to research uses of the main strategic and | | | | - Low capacity for understanding the strategies; |
| must be constantly updated as any classification | | | | - Problems in the process of reporting strategies; |
| on the Information Technology becomes obsolete | | | | - High turnover in office of the CIO; |
| quickly, due to the speed of advances in this area | | | | The identification of the use of Information |
| . Examples of IT:a) Technology for the planning of | | | | Technology in support of organizational strategies |
| information technology - computer methodologies, | | | | can occur, and often occurs through a process |
| modeling data and processes, methodologies for | | | | almost intuitive. However, there must be a |
| preparation of Master Plan of Information | | | | systematization of this whole process. To facilitate |
| Technology;b) Technologies for the development | | | | the process of using IT as a strategic resource, |
| of systems - methodologies for developing | | | | some bases should be explored: the concepts of |
| systems, methodologies, project management, | | | | optimal product and process, implementation of |
| methods of testing and debugging programs, | | | | vision systems and vision essential to the analysis |
| techniques, systems analysis, technical design of | | | | of problems / systems and the search for |
| systems, techniques, prototype, technical design | | | | innovative solutions, which Technology Information |
| of seat data, techniques of programming;c) | | | | can be used to make the company more |
| Technologies for the support of software - | | | | competitive, which are fundamental aspects of |
| operating systems, systems management | | | | business strategy can help organize the search of |
| database; software processing, utilities, monitors | | | | solutions for strategic impact. Considered these |
| performance, programming language, leading to | | | | issues, managers may be better placed to assess |
| implementation;d) Technology on production | | | | whether their enterprises are ready to use IT as |
| processes and operations - CFP, capacity planning, | | | | a support to organizational strategies. |
| performance management;e) Technologies on | | | | The definition of opportunities and competitive |
| hardware support - supercomputers, large-sized | | | | advantages with the use of information |
| computers, networks of computers, local | | | | technology should follow the following steps:o |
| networks, linking micro-mainframe, | | | | Understanding of the concepts of competitive |
| microcomputers, RISC architecture, and graphic | | | | forces and strategies;o Definition of competitive |
| stations. | | | | forces critical to the company;o Definition of |
| With knowledge of various types of existing IT, | | | | strategies that the company adopts;o Assessing |
| the next step is to understand how they may be | | | | the impact of Information Technology;o Definition |
| used in organizations as a support to organizational | | | | of the degree of dependence on the company's |
| strategies. | | | | Information Technology;o Definition of strategic |
| The Use of Information Technology in | | | | opportunities for Information Technology. |
| Organizations | | | | Strategic impacts that IT can create, thus |
| The rapid changes occurring in the business | | | | summarized:a) Causes changes in the organization |
| environment require organizations to adapt and | | | | of the work process (work becomes more |
| seek new ways to compete and to differentiate | | | | abstract, reduction of time and space, providing |
| from competition. The Information Technology, | | | | continuous knowledge of new ways of managing |
| who is also the core of many of the innovations | | | | the business);b) Enables the integration between |
| used by organizations to succeed or even survive. | | | | the various business units of the level of the |
| The Information Technology is now used as a | | | | organization and beyond its borders (virtual |
| tool to promote competitiveness and acquire and | | | | production chain). Business competitiveness |
| or sustain a competitive advantage against your | | | | depends on a good interaction with suppliers and |
| competitors. This increased strategic use of IT is | | | | customers, which can also be obtained via IT;c) |
| due to a change in the conception of the role of | | | | Changes the competitive nature of many |
| information in organizations. Until the 1960s, | | | | industries (strategic alliances and cooperative |
| information was often associated with the tasks | | | | agreements between competitors, in which |
| of design, produces and distributes a producer | | | | companies cooperate to share resources and |
| service. The first information system that was | | | | services, gaining competitive advantage);d) |
| created was a semi-automatic system, called | | | | Provides new strategic opportunities for |
| Electronic Accounting Machines (EAM) . In the | | | | organizations causing an evaluation and redefinition |
| 1960s, the organization began to recognize that | | | | of the mission, the goals, strategies and |
| the information could be used to support the | | | | operations;e) Require changes in management |
| management in general. The coming out of the | | | | strategies and organizational structure, assuming |
| mainframe companies allowed to process data in | | | | changes in organizational culture. |
| a centralized manner, and the mainframe became | | | | The implementation of technological innovations |
| the center of the IT operations of the firm. The | | | | often requires social-technical changes, which calls |
| Management Information Systems (GIS), was | | | | for a relatively long time to adapt. This objective |
| developed for the proposal to increase the speed | | | | is not easy to achieve because individuals resist |
| of reporting required. At that time, the applications | | | | the change, both to those imposed on an |
| of IT targeted the automation of repetitive tasks | | | | organization as to which employees are subjected |
| and decisions of investment in IT in general, were | | | | to when their work is renovated. This is a major |
| evaluated in terms of cost reduction work The | | | | obstacle to strategic transitions. Thus, for this |
| decision for the support system (DSS) and | | | | process is successful, it is necessary that those |
| Executive Support Systems (SAE), came to | | | | responsible for implementation of Information |
| improve and increase the speed of | | | | Technology have a greater understanding of |
| decision-making process of specific managers and | | | | organizational change. Degree of Complexity |
| executives in a wide range of problems. The | | | | Management in Information Technology. |
| minicomputer also boosts the use of IT in firms | | | | The studies in this area it is possible to give the |
| that had no financial capacity to invest in | | | | participants act and be understanding of the |
| mainframe The return on investment in IT is | | | | processes of formulating and implementing policies |
| related to cost reduction. The computers and | | | | for the application of information technology |
| communications equipment and personnel are | | | | administration, to meet the challenges of the |
| connected to a central data processing. | | | | state, related to the principles of ethics, equity, |
| Users access the data online by consulting a | | | | social justice and rationality: The professionals |
| computer terminal or reports. The data center is | | | | involved will become able to: |
| also responsible for the development of various | | | | - Know the potential of information technology in |
| software that processed and update to users. | | | | solving problems of management in state |
| Also common was the existence of the | | | | organizations. |
| department of Management Information System | | | | - Structured information systems. |
| (GIS). This department had a team of analysts | | | | - Specify a system in the area of information |
| and programmers who have identified, designed | | | | technology. |
| and developed new software to support the | | | | - Hiring and evaluating service providers in the |
| activities of the firm. The computer resources are | | | | areas of management and information technology. |
| considered tools to support business. | | | | The technical profile of the people involved will |
| In the mid-1980s, the concept of information has | | | | occur in accordance with the potential to lead to |
| to be a strategic resource, a potential source of | | | | lead processes of change. They should have |
| competitive advantage and a strategic weapon. | | | | experience in managing teams or in the conduct |
| The strategic systems appeared to ensure the | | | | of projects of implementation of information |
| survival and prosperity of the organization. | | | | technology, knowledge preliminary to access the |
| The Information Technology has then taken a | | | | database, logical quantitative, for challenges and |
| more inclusive, in which the implementation of | | | | ease of performance and interpersonal |
| business increasingly depends on its application. | | | | relationships. Technology and Information |
| The introduction of the personal computer (PC) | | | | Management In the context of this review the |
| and a proliferation of standards for hardware and | | | | concept of IT aims to be broader in scope, not |
| software have caused a change in organizations | | | | limited only to hardware, software and data |
| and the role played by IT. As the PC had a lower | | | | communications. |
| cost to the mainframe, the managers began to | | | | Based on Etymologically the term technology, |
| develop individual applications beyond the control | | | | there is the difficulty of establishing a total |
| of the GIS department, leading to a | | | | separation between the terms information, |
| decentralization of information. These applications | | | | information system and technology. The |
| would meet the departmental needs. The | | | | implementation of IT requires a complete |
| Information Technology has involved all major | | | | reorganization of the function information, which is |
| divisions of the company, dozens of full-time | | | | heavily dependent on human resources particularly |
| programmers, consultants and multiple machines | | | | considering the capacity of inter-relationship |
| (or remote computers linked by | | | | personnel, ability to change and creativity. |
| telecommunications networks), and perhaps | | | | |