| If you are looking to change your mobile or | | | | contract. If you are switching broadband provider, |
| broadband service provider, it is a good idea to | | | | you will need to get a MAC code from your old |
| check the specific terms of your contract with | | | | provider. Mobile users should ask for a PAC code, |
| them, to see if and when you are allowed to | | | | although this is not always necessary. |
| terminate the contract, and under what | | | | The reason you need to get a PAC code is |
| circumstances. | | | | because this is what you require if you want to |
| If you are on a monthly contract, as opposed to | | | | keep your existing mobile number when you |
| a pre paid agreement, then you will probably have | | | | move to another network. However, if you dont |
| to pay a contract termination fee to get out of it, | | | | care about keeping your old number, then you do |
| unless they have broken the terms of the | | | | not need a PAC code. However, the same is not |
| contract in some way. | | | | true of the MAC code, as you simply cannot |
| Find out what is out there in the way of deals | | | | switch your broadband provider without it. |
| and special offers from the other companies, as | | | | Thankfully, broadband providers have to, by law, |
| you might be better staying put. | | | | furnish you with this number within five days of |
| If you are looking for a new mobile network, do a | | | | the request. If they use delaying tactics, you |
| bit of research into the strength of the signal that | | | | should threaten to complain to Ofcom about it, as |
| you can expect to receive in your area, as you | | | | this usually speeds things up. |
| do not want to be paying for something that you | | | | Finally, once you have your PAC or MAC code |
| cannot use as frequently as you would like. Check | | | | safely scribbled down, you need to give it to your |
| online, and ask around, especially if you are looking | | | | new provider, and they will do the rest. Mobile |
| into 3G services or mobile broadband, which | | | | networks are legally obliged to switch you over |
| depend heavily on a strong signal for proper | | | | within two days of the PAC number being given |
| functioning. | | | | to the new provider, so if they drag their heels, |
| When you have sorted out which network is best | | | | you know what to do! |
| for you, then it is time to cancel your old | | | | |