| Dial-up internet is slowly but surely being phased | | | | access then look on review sites for feedback. |
| out with more and more households turning to a | | | | Don't go just on price alone. Cheap broadband |
| broadband connection instead. But with so many | | | | may not be as cheap as you think. Take into |
| providers around, each offering a different | | | | account any hidden costs, and read all the small |
| package, finding the right one for you may seem | | | | print. For example, you may find a package which |
| like an uphill struggle. | | | | charges just £9.99 per month, which on |
| There are some things to consider when shopping | | | | the face of it seems fantastic, but there may be |
| around for a broadband provider if you want to | | | | an extortionate set-up fee, and a charge for the |
| get the best deal. First of all, as with anything, | | | | equipment too. Also find out about any |
| think about your budget. How much can you | | | | cancellation fees that may apply if you decide to |
| afford to spend per month on your broadband? | | | | cancel before the end of your monthly contract. |
| And how much do you expect to use it, and for | | | | Which brings us to our next point. Many providers |
| what purpose? | | | | prefer to you sign up with them for a minimum |
| If you intend to use the internet for downloading | | | | amount of time, usually 12 months, and you can |
| or viewing a lot of sites, you'll need to take into | | | | incur a hefty fee if you wish to leave early. This |
| account any usage limits. Some providers like the | | | | isn't a problem if you're happy with your provider, |
| Post Office offer a low monthly cap of 5MB, | | | | but if you experience problems and want to |
| which is enough for a light to medium user who | | | | switch, it may prove expensive. There are some |
| doesn't need to download much. For the media | | | | providers stating that they don't have a minimum |
| fans, a higher download cap will be needed, or | | | | contract term, but they will still charge you if you |
| even an unlimited one. | | | | leave before a certain period of time, so this |
| There has been a lot of controversy regarding | | | | amounts to the same thing. |
| certain providers and their appalling customer | | | | Finally, look to the companies you are already |
| service, so if you're not technologically minded, | | | | with to see if they provide broadband internet. |
| and anticipate needing help with your broadband | | | | You may be able to get a cheaper deal as an |
| connection, then ask friends and family to | | | | existing customer from your cable TV, mobile |
| recommend a provider with a good reputation for | | | | phone or even utility provider. |
| customer service. If you already have internet | | | | |